Privacy Statement

This Privacy Statement is designed in accordance with Article 13 of European Regulation No. 679/2016 and pertains exclusively to data collected through the Websitewww.coco.gl. This Statement may be updated periodically, with changes posted on the Website. It, along with the Cookie Policy, outlines how CoCo manages and processes User data.

Effective Date: July 20, 2024

1. Introduction

Welcome to CoCo's Privacy Statement. CoCo is operated by MpowerU, located at Rotenturmstrasse 13, 1010 Vienna, Austria. For inquiries, please reach us at[email protected]

Coco is a data analytics platform operated by mpoweru GmbH, specializing exclusively in the analysis of Instagram data. Our services are designed to provide insights into Instagram metrics and performance, helping users understand and optimize their social media presence on this specific platform.

This Privacy Policy describes how we collect, use, and safeguard your personal information in connection with our Instagram analytics services.

2. Understanding Personal Data

Personal Data includes any information that can identify an individual, directly or indirectly. This encompasses names, identification numbers, location data, online identifiers, or other details related to a person’s identity

3. Data We Collect

We gather various types of data, including:

• Common data such as cookies, usage data, names, email addresses, and phone numbers.
• Public data from Instagram profiles, as made available by account holders.
• Additional data voluntarily provided by Users while interacting with our Website or contacting us.

4. Processing Your Data

We process Personal Data in line with principles of fairness, legality, transparency, and confidentiality. We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Processing is conducted using technology and methods directly related to our services.

5. Data Sharing and Disclosure

Your data may be accessed by:

• Our team members involved in managing the Website, including administrative, marketing, legal, and IT staff.
• External service providers (e.g., technical support, hosting services, IT companies) acting on our behalf. An updated list of these providers can be requested.
• Public or private entities as required by law.
• Entities assisting in our organizational activities.
• Other users when posting public reviews on our platform.
• Partners involved in events or initiatives requiring data sharing for organizational purposes.

6. Data Processing Locations

Data is processed at our headquarters. For additional information, please contact us.

7. International Data Transfers

Data may be processed by individuals or entities outside the EU under specific contractual obligations. We ensure appropriate measures are taken to protect data transferred outside the EEA. Data may also be disclosed to fulfill legal obligations or protect our legal rights.

8. Purposes for Data Processing

We collect and use data for the following purposes:

• To pursue legitimate interests.
• To fulfill contractual obligations related to our Instagram analytics services.
• To comply with legal and regulatory requirements, including tax obligations.
• To respond to inquiries and provide requested information. Failure to provide data may limit our ability to assist you.
• To send newsletters and promotional materials, based on your consent.
• To conduct marketing profiling, with your consent.
• To perform pseudonymized statistical analysis to enhance our services.
• To send promotional communications about similar products without prior consent, based on our legitimate interests.
• To complete pre-contractual questionnaires to recommend suitable services.

9. Provision and Refusal of Data

Providing navigation data depends on your privacy settings. Disabling certain settings may affect Website functionality. Some data is essential for the Website to operate effectively.

10. Data Processing Period

In accordance with Article 5, paragraph 1, letter e) of the GDPR, data is retained only as long as necessary for the service provided or the purposes described. After the retention period, data will be deleted, and rights to access, correction, and portability will no longer apply.

11. Cookies

We use cookies to enhance user experience, personalize content, and analyze traffic. Details are provided in our Cookie Policy.

12. Exercising Your Rights

Under Articles 7, 15-22 of Regulation (EU) 2016/679, you have rights including withdrawing consent, accessing, rectifying, or deleting your data, and objecting to processing. Contact us at[email protected]to exercise these rights

13. Detailed Processing Information

• Email Management:We manage email and contact databases, tracking interactions with our communications.
• Newsletter:Subscription adds your email to our list for updates and promotions. You can unsubscribe anytime, and your data will be promptly removed.
• Contact Form:Data provided via our contact form (email, name) will be used to address your inquiries.
• Blog Comments:Comments on our blog may use your email for notifications. You are responsible for the content of your comments.
• Registration and Authentication:Registering on our site or through third-party services like Facebook Connect helps us identify and provide access to our services.
• Security Measures:We use SSL certificates and HTTPS to ensure secure data transactions.
• Analytics:We utilize services like Google Analytics, Facebook Pixel, and PostHog to track and analyze Website usage.
• Social Media Interaction:Services from Facebook and Instagram enable interactions with social networks and may collect data even if not actively used
• Remarketing and Retargeting:We use remarketing services to tailor ads based on your previous interactions with our Website.
• Payment Processing:Payment information is managed by providers like Stripe, without processing on our end. These services may send payment-related messages.